Who I Am
My career as a web application developer spans over 15 years, with a strong focus on engineering and implementing 24/7 high-availability systems. I possess extensive experience in ensuring the continuous operation and resilience of critical web applications.
Background
I started my journey as an aspiring game developer and quickly fell in love with creating web-based application systems. After earning my Information Technology degree, I've worked with startups and established companies to build systems. I have watched the companies I worked (and am working with) grow from the ground up. I have been tasked also on creating in-house systems that focus on speed and reliability.
Approach
I believe in clean, maintainable code and user-centered design. My approach combines technical excellence and abilities to build robust and durable platforms. Based on experience, I am now capable and confident in my skills that anything can be achieved and accomplished given the right parameters and user stoties.
Passion
When I'm not coding, I'm exploring new technologies, exploring LLMs, better approach on speeding up the development process, or sharing my knowledge through writing and mentoring other developers. I also join public events and speak about tech when I can.
Technical Expertise
I specialize in modern web technologies with a focus on performance and user experience.
Featured Projects
A selection of my recent work and personal projects.
Freelancer Disbursement Platform
A cutting-edge, streamlined financial solution engineered to revolutionize the way independent contractors get paid. It's not just a payment system; it's a dynamic, secure ecosystem that eliminates the complexities of manually creating payouts based on the production of the agents. Designed for peak operational efficiency, the platform automates the entire disbursement lifecycle, from invoice processing and approval workflows to rapid, compliant poyouts. It leverages financial technologies to ensure transparency, reduce administrative overhead, and provide data tracking capabilities. This platform empowers businesses to cultivate a highly productive freelance workforce by guaranteeing swift, accurate, and hassle-free compensation, ultimately transforming a traditionally arduous process into a seamless, strategically advantageous operation.
Intelligent Agent Orchestrator
A sophisticated, backend system designed to efficiently manage and distribute diverse inbound communications to a pool of available human agents. Leveraging dynamic routing algorithms, the system intelligently triages and assigns a wide spectrum of message types to the most appropriate and available agent. This ensures optimal workload balancing across the agent pool and facilitates timely, accurate responses to user inquiries. The system's core functionality revolves around real-time message intake, automatic classification, and the seamless orchestration of communication flows, providing a unified platform for diverse service delivery and interaction management.
Biometric Integration & Real-time Presence System
a robust, custom-engineered solution that establishes seamless connectivity with existing Actatek biometric access control devices. This system goes beyond passive data collection by leveraging a proprietary API integration to capture real-time authentication events directly from the hardware. The core innovation of the system lies in its ability to instantly process and push biometric log-in data to a dynamic, intuitive web-based application. This provides HR with immediate, up-to-the-minute visibility into personnel presence and access activities, transforming static device logs into actionable, real-time insights. Designed for enhanced operational awareness and streamlined monitoring, the system offers a critical layer of transparency and responsiveness for any environment utilizing Actatek biometric infrastructure.
Salary-Based Loan Platform
An internal financial solution engineered to streamline and automate the employee loan application and approval lifecycle. This system transcends traditional manual processes by integrating seamlessly with existing HR payroll data, allowing employees to submit loan requests directly based on their verified salary information. At its core, the platform incorporates an engine that crunches HR-provided salary data. This enables the automatic calculation of each employee's maximum loanable amount and generates precise amortization schedules tailored to the employee-specified loan term. The platform provides a secure, intuitive online interface for employees to file requests and for designated approvers (e.g., business owners) to efficiently review and grant or deny loans. This significantly reduces administrative overhead, accelerates the approval process, and ensures transparent, data-driven lending decisions, empowering both employees and management with financial clarity and agility.
Agent Performance Analytics Platform
An analytical platform engineered to transform raw operational data into actionable insights for agent-centric communication systems. Moving beyond traditional static reports, the platform meticulously crunches millions of real-time and historical data points, consolidating them into dynamic, granular displays accessible on daily, hourly, and weekly cadences. The platform provides a panoramic view of agent productivity and message flow dynamics. It precisely quantifies critical metrics such as message response times, resolution velocities, and agent efficiency, revealing key performance indicators at an unprecedented level of detail. Furthermore, the platform leverages advanced analytics to identify peak communication periods, highlight optimal staffing requirements, and uncover bottlenecks, offering data-driven recommendations for enhancing service delivery and optimizing resource allocation.
Live Operations Dashboard
A real-time analytics platform engineered to provide instantaneous graphical representation of inbound and outbound communication metrics. This system transcends traditional static reporting by continuously monitoring and visualizing the pulse of all incoming messages and outgoing responses across channels. Leveraging high-frequency data streams, the platform constructs live graphs that display critical performance indicators such as message volume and agent activity in real-time. This dynamic dashboard empowers supervisors with immediate, actionable insights into current operational loads and bottlenecks. By offering transparency into communication flow dynamics, the platform enables proactive resource allocation and on-the-fly strategic adjustments to maintain optimal service levels.
Get In Touch
Have a project in mind? Let's discuss how I can help bring your ideas to life.